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Hotel Sunroute “stellar”Ueno
 +81-3-5806-1200

Notice Regarding the Use of Mobile Batteries

Thank you very much for your continued patronage of Hotel Sunroute Stellar Ueno.

Recently, there have been incidents of smoke emission and fire caused by mobile batteries both in Japan and overseas.
In order to ensure the safety and comfort of all our guests, we kindly ask for your cooperation regarding the use of mobile batteries in guest rooms as follows:

  • Please refrain from charging mobile batteries in your room when you are away (e.g., when going out).
  • When charging electronic devices from a mobile battery, or when charging a mobile battery using the room’s power outlet, please avoid placing it in direct sunlight (such as near windows) or on flammable materials (such as beds and sheets).
  • While charging, we kindly request that you keep the device in a location where you can personally monitor it at all times, in order to prevent any unexpected accidents.

During room cleaning for guests staying multiple nights, if our staff finds any of the above-mentioned situations, we may move the mobile battery to a safer location to ensure safety. We appreciate your understanding in this matter.

Thank you very much for your kind understanding and cooperation.


關於使用行動電源的注意事項

尊敬的各位宾客:

衷心感谢您一直以来对上野太阳道星辰酒店的支持与厚爱。

近期,国内外均有发生因移动电源(充电宝)导致的冒烟、起火等事故。
为了确保所有宾客能够安心、安全地入住本酒店,关于客房内移动电源的使用,我们谨作如下提醒:

  • 外出或客房无人时,请勿为移动电源充电。
  • 使用移动电源为电子设备充电,或使用客房电源为移动电源充电时,请避免将其放置在阳光直射处(如窗边)或可燃物上(如床铺、床单等)。
  • 充电过程中,请务必将移动电源放置在您能够随时查看的地方,以防止意外发生。

对于连续住宿的宾客,如在客房清扫时发现上述情况,酒店工作人员可能会为确保安全而移动移动电源的位置,敬请谅解。

衷心感谢您的理解与配合!